{"id":8695,"date":"2016-09-17T14:34:51","date_gmt":"2016-09-17T12:34:51","guid":{"rendered":"https:\/\/beta.lebenspuls.com\/?page_id=8695"},"modified":"2023-11-17T03:20:21","modified_gmt":"2023-11-17T02:20:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/fbt.shop\/en\/faq\/","title":{"rendered":"FAQ &amp; Troubleshooting"},"content":{"rendered":"<div id=\"gap-1427170660\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1427170660 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n  <div class=\"banner has-hover\" id=\"banner-159162173\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/08\/Carbon-Schaefte-Waffen.jpg\" class=\"bg attachment-orginal size-orginal\" alt=\"FBT carbon fibre gun models\" title=\"\">                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-783399599\" class=\"text-box banner-layer x50 md-x50 lg-x50 y75 md-y75 lg-y75 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1 class=\"uppercase\">FAQ &amp; answers<\/h1>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-783399599 {\n  width: 60%;\n}\n#text-box-783399599 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-159162173 {\n  padding-top: 300px;\n}\n#banner-159162173 .overlay {\n  background-color: rgba(0, 0, 0, 0.17);\n}\n#banner-159162173 .banner-bg img {\n  object-position: 78% 62%;\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-500867360\">\n\n\t<div id=\"col-1244145029\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>We are happy to answer every single question from our customers personally by e-mail and on the phone. Nevertheless, we think that this collection of \"questions and answers\" can save you valuable time. Some questions are simply repetitive.<\/p>\n<h2>Overview of FAQ and shop questions<\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal row-divided\"  id=\"row-1786010685\">\n\n\t<div id=\"col-1474415865\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">FREQUENTLY ASKED - ANSWERS ON LONG GUN TOPICS<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-546704488\" class=\"accordion-item\">\n\t\t<a id=\"accordion-546704488-label\" class=\"accordion-title plain\" href=\"#accordion-item-treffpunktverlagerung-durch-schalld\u00e4mpfer\" aria-expanded=\"false\" aria-controls=\"accordion-546704488-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Point of impact shift due to silencer<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-546704488-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-546704488-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-1195006716\">\n\n\t<div id=\"col-2044128508\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>CAUSE<\/strong><\/p>\n<ul>\n<li>Running vibrations are very similar to those of a bar clamped at one end.<\/li>\n<li>The impulse oscillations are caused by the sudden pressure in the cartridge and the bullet twist and swings forwards towards the muzzle.<\/li>\n<li>If the bullet always leaves the muzzle at the same angle of oscillation, the barrel shoots accurately.<\/li>\n<li>The weight of a silencer at the front of the barrel changes the barrel oscillation due to the altered mass and thus also the hit position - with the same ammunition.<\/li>\n<\/ul>\n<p><strong>PREVENTION \/ SOLUTION<\/strong><\/p>\n<p>Use silencers with a low weight - such as the<a href=\"https:\/\/fbt.shop\/en\/buy\/inca-32-obs-sgun-silencer\/\"> INCA<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3470081042\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3470081042-label\" class=\"accordion-title plain\" href=\"#accordion-item-gewinde-schneiden-lauf---beschu\u00df-notwendig\" aria-expanded=\"false\" aria-controls=\"accordion-3470081042-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Threaded cutting barrel - firing necessary<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3470081042-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3470081042-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-1045447920\">\n\n\t<div id=\"col-1831636976\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Yes, every material-removing change to the barrel must be re-shot according to the law.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-328895995\" class=\"accordion-item\">\n\t\t<a id=\"accordion-328895995-label\" class=\"accordion-title plain\" href=\"#accordion-item-vorteile-over-barrel-schalld\u00e4mpfer\" aria-expanded=\"false\" aria-controls=\"accordion-328895995-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Advantages over barrel silencer<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-328895995-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-328895995-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-1316809210\">\n\n\t<div id=\"col-900505432\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>An over-barrel silencer is, as the name suggests, a silencer that is placed over the barrel.<\/p>\n<p>The silencer is mounted on the gun in such a way that one end is pushed over the barrel to a certain extent while the other end lies in front of the muzzle of the gun as usual. This makes it possible to additionally support the silencer on the barrel (behind the muzzle). The additional performance in terms of silencing is around 2% compared to silencers that only start at the muzzle.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-141718744\" class=\"accordion-item\">\n\t\t<a id=\"accordion-141718744-label\" class=\"accordion-title plain\" href=\"#accordion-item-gibt-es-die-sch\u00e4fte-f\u00fcr-linksh\u00e4nder?\" aria-expanded=\"false\" aria-controls=\"accordion-141718744-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the shafts available for left-handers?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-141718744-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-141718744-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-2109403448\">\n\n\t<div id=\"col-666284237\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Yes, but only with our hole stocks. These have a symmetrical basic shape and can also be fitted with a cheek piece specially designed for left-handed shooters if required. However, the advantage is for both sides, i.e. right-handed shooters can also shoot left-handed with their weapon without any restrictions.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-922077958\" class=\"accordion-item\">\n\t\t<a id=\"accordion-922077958-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-schwer-ist-ein-fbt-carbon-schaft?\" aria-expanded=\"false\" aria-controls=\"accordion-922077958-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How heavy is an FBT carbon fibre shaft?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-922077958-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-922077958-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-2036457483\">\n\n\t<div id=\"col-1969007620\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>It depends on the gun model, but between 521g and 575g. Compared to most \"original\" stocks, this results in a weight advantage of around 0.5 kg.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-928531752\" class=\"accordion-item\">\n\t\t<a id=\"accordion-928531752-label\" class=\"accordion-title plain\" href=\"#accordion-item-wo-kann-man-die-sch\u00e4fte-besichtigen?\" aria-expanded=\"false\" aria-controls=\"accordion-928531752-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where can I view the shafts?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-928531752-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-928531752-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-412970732\">\n\n\t<div id=\"col-162682733\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Austria<\/strong><\/p>\n<p>At our showroom in Schladming.<\/p>\n<p><strong>Slovenia<\/strong><\/p>\n<p>Tomaz Ravnjak<br \/>\n<a href=\"mailto:tomaz.ravnjak@tora.at\">tomaz.ravnjak@tora.at\u00a0<\/a><\/p>\n<p><strong>Norway<\/strong><\/p>\n<p>Company Magne Landr\u00f6 AS<br \/>\nStillverksveien 1, 2004 Lillestr\u00f8m<br \/>\n<a href=\"http:\/\/landro.no\" target=\"_blank\" rel=\"noopener\">http:\/\/landro.no<\/a><\/p>\n<p><strong>Sweden<\/strong><\/p>\n<p>Company Arms &amp; Ammo centre Sweden<br \/>\n<a href=\"https:\/\/ammocenter.se\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ammocenter.se\/<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1399949139\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>France<\/strong><\/p>\n<p>Company <a href=\"https:\/\/www.rivolier.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Rivolier<\/a> , 42173 Saint-Just-Saint-Rambert<\/p>\n<p><strong>Germany<\/strong><\/p>\n<p>Company Waffen Schreiterer<br \/>\n<a href=\"https:\/\/www.schreiterer.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.schreiterer.com\/<\/a><br \/>\ninfo@schreiterer.com<\/p>\n<p><strong>Spain<\/strong><\/p>\n<p>Company Armeria Nieremberg, Madrid<br \/>\n<a href=\"https:\/\/armerianieremberg.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/armerianieremberg.com\/<\/a><\/p>\n<p><strong>Romania<\/strong><\/p>\n<p>Company<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-1441764509\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1441764509 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">OPERATING INSTRUCTIONS HAWKE<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-1288575090\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1288575090-label\" class=\"accordion-title plain\" href=\"#accordion-item-ferngl\u00e4ser\" aria-expanded=\"false\" aria-controls=\"accordion-1288575090-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Binoculars<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1288575090-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1288575090-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-27943352\">\n\n\t<div id=\"col-882936032\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li><a href=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/07\/Bedienungsanleitung-Fernglas-HAWKE.pdf\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Operating instructions for binoculars<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2612904638\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2612904638-label\" class=\"accordion-title plain\" href=\"#accordion-item-zielfernrohre\" aria-expanded=\"false\" aria-controls=\"accordion-2612904638-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Telescopic sights<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2612904638-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2612904638-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-303973890\">\n\n\t<div id=\"col-1277803478\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li><a href=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/07\/Bedienungsanleitung-ZF-allg.-HAWKE.pdf\" target=\"_blank\" rel=\"noopener\">Operating instructions riflescope general<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">OPERATING INSTRUCTIONS SWAROVSKI<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-1827454230\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1827454230-label\" class=\"accordion-title plain\" href=\"#accordion-item-ferngl\u00e4ser\" aria-expanded=\"false\" aria-controls=\"accordion-1827454230-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Binoculars<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1827454230-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1827454230-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-270813482\">\n\n\t<div id=\"col-304614244\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li><a href=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/08\/EL_Range_Innen_232S_112021_MyAS_KORR-komprimiert.pdf\" target=\"_blank\" rel=\"noopener\">Operating instructions El Range<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2397873414\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2397873414-label\" class=\"accordion-title plain\" href=\"#accordion-item-zielfernrohre\" aria-expanded=\"false\" aria-controls=\"accordion-2397873414-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Telescopic sights<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2397873414-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2397873414-label\">\n\t\t\t\n<div class=\"row\"  id=\"row-383837761\">\n\n\t<div id=\"col-492645858\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li><a href=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/08\/Bedienungsanleitung-Z6-Z6i-neu.pdf\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Operating instructions riflescope Z6 \/ Z6i<\/a><\/li>\n<li><a href=\"https:\/\/fbt.shop\/wp-content\/uploads\/2021\/08\/Swarovski-BA-ds-5-25x52-P-neu.pdf\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Operating instructions <span class=\"css-bjn8wh\">dS Gen. II 5-25\u00d752 P<\/span><\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1067130974\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">TO THE ONLINESHOP<\/h3><div class=\"accordion\">\n\n\t<div id=\"accordion-412123072\" class=\"accordion-item\">\n\t\t<a id=\"accordion-412123072-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-hoch-sind-die-versandkosten-bei-bestellungen-im-onlineshop?\" aria-expanded=\"false\" aria-controls=\"accordion-412123072-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the shipping costs for orders in the online shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-412123072-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-412123072-label\">\n\t\t\t\n\n<p>You can find detailed information on shipping on our page <a title=\"Shipping costs\" href=\"\/en\/shipping-costs\/\">Shipping costs<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-196049847\" class=\"accordion-item\">\n\t\t<a id=\"accordion-196049847-label\" class=\"accordion-title plain\" href=\"#accordion-item-welche-zahlungsarten-werden-im-onlineshop-angeboten?\" aria-expanded=\"false\" aria-controls=\"accordion-196049847-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods are offered in the online shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-196049847-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-196049847-label\">\n\t\t\t\n\n<p>You can find detailed information on payment on our page <a title=\"How to pay in the online shop\" href=\"\/en\/payment-methods\/\">Payment methods<\/a>. We offer several well-known payment options in order to provide the customer with the simplest and most convenient payment method.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2783650503\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2783650503-label\" class=\"accordion-title plain\" href=\"#accordion-item-kann-ich-als-unternehmen-mit-uid-eine-innergemeinschaftliche-lieferung-bestellen?\" aria-expanded=\"false\" aria-controls=\"accordion-2783650503-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I order an intra-Community delivery as a company with UID?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2783650503-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2783650503-label\">\n\t\t\t\n\n<p>Yes, this is possible. Enter your VAT number (sales tax identification number) on the checkout page together with your invoice and delivery data. Your VAT number will be checked live. As soon as it has been checked, your order will be confirmed and you will receive your order confirmation with the VAT number already taken into account. Please note that a VAT-exempt intra-community delivery is only possible with a valid VAT number and only to other EU countries outside of Austria.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2541509630\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2541509630-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-lange-dauert-die-lieferung?\" aria-expanded=\"false\" aria-controls=\"accordion-2541509630-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does the delivery take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2541509630-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2541509630-label\">\n\t\t\t\n\n<p>We ship daily, with the exception of public holidays. The average delivery time after the parcel has been handed over to the parcel service provider is 24 hours within Austria and 48 hours within Germany. All other EU countries within a few days.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1949596604\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1949596604-label\" class=\"accordion-title plain\" href=\"#accordion-item-kann-ich-die-bestellten-waren-im-gesch\u00e4ft-abholen?\" aria-expanded=\"false\" aria-controls=\"accordion-1949596604-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I collect the ordered goods from the shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1949596604-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1949596604-label\">\n\t\t\t\n\n<p>fbt.shop is purely an online shop and has an additional shop at the headquarters with opening hours: FBT Fine Ballistic Tools GmbH, Gewerbepark 1167, 8962 Gr\u00f6bming, Austria.<br \/>You decide when you want to shop conveniently in our online shop, every day - 24 hours a day.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2885759548\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2885759548-label\" class=\"accordion-title plain\" href=\"#accordion-item-was-geschieht-nach-dem-abschluss-meiner-bestellung?\" aria-expanded=\"false\" aria-controls=\"accordion-2885759548-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What happens after I have completed my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2885759548-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2885759548-label\">\n\t\t\t\n\n<p>You finalise your order by clicking on \"Buy\". After completion, you will immediately receive an order confirmation by e-mail. This will list the products ordered, all costs incurred and the billing and delivery address.<\/p>\n<p>Depending on the chosen payment method, we will dispatch your order on the following working day or after receipt of your advance payment.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4269722048\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4269722048-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-erhalte-ich-die-rechnung?\" aria-expanded=\"false\" aria-controls=\"accordion-4269722048-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I receive the invoice?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4269722048-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4269722048-label\">\n\t\t\t\n\n<p>You will receive the invoice as a PDF file by e-mail after the goods have been dispatched. A delivery note is enclosed with the parcel itself.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1132891736\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1132891736-label\" class=\"accordion-title plain\" href=\"#accordion-item-ihre-bestellung-ist-ein-geschenk-mit-direktem-versand?\" aria-expanded=\"false\" aria-controls=\"accordion-1132891736-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is your order a gift with direct shipping?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1132891736-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1132891736-label\">\n\t\t\t\n\n<p>Please also state the different delivery address when ordering. You also have the option of adding a personal comment to the gift, for example a thank you or a greeting. Please use the comment field on the checkout page. We will print this greeting on the delivery note which is always enclosed with the parcel. You will receive the invoice itself by e-mail.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1992553857\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1992553857-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-sicher-ist-der-einkauf-im-onlineshop?\" aria-expanded=\"false\" aria-controls=\"accordion-1992553857-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How safe is shopping in the online shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1992553857-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1992553857-label\">\n\t\t\t\n\n<p><a href=\"https:\/\/pci.usd.de\/compliance\/4822-8BDE-7BD5-A298-4805-4BD6\/details_de.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" style=\"margin-left: 20px;\" src=\"https:\/\/pci.usd.de\/compliance\/4822-8BDE-7BD5-A298-4805-4BD6\/seal_ctv_80.png\" alt=\"\" align=\"right\" title=\"\"><\/a>The entire online shop is end-to-end encrypted. We use a very secure 2048-bit encryption (TLS_AES_256_GCM_SHA384, 256-bit key, TLS 1.3).<\/p>\n<p>Sensitive data such as credit card numbers are not stored. It is therefore not possible to obtain information by legal means; we forward any legal enquiry to the financial company selected for the payment.<\/p>\n<p>The online shop has been checked with regard to security and data protection and certified with the PCI DSS Compliant seal.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":25400,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-transparent-header.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8695","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/pages\/8695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/comments?post=8695"}],"version-history":[{"count":0,"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/pages\/8695\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/media\/25400"}],"wp:attachment":[{"href":"https:\/\/fbt.shop\/en\/wp-json\/wp\/v2\/media?parent=8695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}